Date of visit: 13 September 2018
Visit number: 46
Prison type: Young Adults
The Officers said staff across all disciplines worked well as a team, and there was a good rapport with prisoners. They rated ‘visible management’, the Governor’s weekly rounds, and frequent ‘back to the floor’ days, and also liked staff briefings, by area, every morning. The gym and chaplaincy were ‘excellent’. As elsewhere in the estate, in-cell phones had made ‘a big difference’. The Prison based coffee roastery and retailer offering training and employment in custody and after release www.redemptionroasters.com coffee makers training program was praised as ‘excellent’ and had helped numerous prisoners get jobs.
The senior managers had fulsome praise for the staff’s ‘courage’, ‘resilience’, and ‘excellent’ camaraderie. They noted good support for Refers to Officers seconded to other prisons to cover a shortfall in staff there staff (many ‘want to stay’), and liked regular staff well-being days and the monthly training shut down. They cited a good range of Offending Behaviour Programme – a structured programme aimed at reducing prisoners’ reoffending by addressing particular criminogenic needs, ‘excellent’ drug services and mental health support, and a (unique) ‘Pathways’ daycare programme for prisoners with Personality Disorder, alongside training all staff in managing PD and complex needs. They also rated healthcare’s complex care (including weekly case reviews). They praised family support, including monthly family visits, ‘Fathers & Children’ days every few months, annual ‘Lifer Days’ (run by Charity supporting prisoners and their families www.prisonadvice.org.uk), Charity supporting prisoners to record a bedtime story to send out to their children www.storybookdads.org.uk, and quarterly ‘celebrations of achievement’ with families invited in. Redemption Roasters, the Chaplaincy, and gym staff and facilities all got the thumbs up, as did a dedicated local police team for suspected crimes in prison. The safer custody team was ‘very strong’, with families brought in on Assessment, Care in Custody and Teamwork – multi-disciplinary care planning process for prisoners identified as being at risk of suicide or self-harm to provide support, and Prisoners trained by Samaritans to provide a listening ear and support to prisoners in crisis invited to regular safer custody meetings. They also liked the Committee of prisoner representatives meeting with senior management to discuss issues relevant to the management and care of prisoners in the jail, monthly meetings with governors and department heads, and the ‘Best Kept Wing’ Competition.
The prisoners also said the gym, its staff, and Prisoner Council were very good. In-cell phones (including access to Samaritans 24/7) were ‘excellent’, as were single cells. They also liked the good educational and personal development opportunities.