Moorland

PRISONERS

The prisoners described good relations with staff, in a ‘consistent’ regime, with safety greatly improved, and a notable reduction in NPSNew Psychotic Substances like the synthetic cannabis ‘Spice’, since becoming fully staffed. They valued the KeyworkerA national scheme under which Prison Officers are given training and time to work one-to-one with around six prisoners, aimed at supporting their management and rehabilitation scheme and in-cell phones, as well as family days and extended visits for those on EnhancedThe highest of three levels within the Prison Service’s Incentives and Earned Privileges (IEP) scheme (see also “IEP”) IEP - Incentives and Earned Privileges – national scheme under which prisoners can earn additional privileges through good behaviour. They praised the ‘very good’ gym for its facilities, access, and its staff. They also liked the rapid allocation to work and training, and called the PICTAPrisons Information Communication Technology Academy (IT) course ‘brilliant’.

OFFICERS

The Officers said the prison had good relations among staff (who regularly socialise outside work), new staff were made welcome, and the extra staff brought in had improved safety and regime consistency. They valued the staff’s well-being days and annual sports day, the ‘employee of the month’, a ‘very good’ staff café open 7 days a week, and staff rest rooms. They said photocopying mail had reduced SpiceSynthetic psychoactive substance, originally marketed as a synthetic cannabis – often used as a generic term for all synthetic psychoactive substances, KeyworkA national scheme under which Prison Officers are given training and time to work one-to-one with around six prisoners, aimed at supporting their management and rehabilitation was ‘working well’, and rated in-cell phones (inc. 24/7 Samaritans access when switched off for general use at night). They thought the separate BasicThe lowest of three levels within the Prison Service’s Incentives and Earned Privileges (IEP) scheme (see also “IEP”) IEP - Incentives and Earned Privileges – national scheme under which prisoners can earn additional privileges through good behaviour wing helped tackle challenging behaviour.

MANAGERS

The managers agreed the regime’s consistency had benefited from more staff, that staff-prisoner relations were good, and thought Keywork had made ‘a big difference’. They also valued the staff café, and praised ‘very good’ staff communications (including daily wing briefings, a weekly governor’s newsletter, monthly governor/staff ‘roundtable’ meetings and staff forums led by a CMCustodial Manager – uniformed officers responsible for managing Band 3 and 4 staff (see also “Band 3 / Band 4”) Band 3 / Band 4 - Prison Officer grades – Band 3 is the main grade for Officers, Band 4 officers are also known as “supervisory Officers”, as well as quarterly full staff meetings). They noted high retention among new staff (‘really helped’ by a dedicated, full time mentor). They highlighted the CSIPChallenge, Support and Intervention Plan – multi-disciplinary approach to the management of prisoners displaying challenging behaviours (Challenge Support Intervention Plan), which Moorland piloted, and is now rolled out. Taken together with regular complex case reviews, and a dedicated Basic wing, they thought it helpful in managing more challenging prisoners. They also rated the monthly wing forums for prisoners, managed by CMs.